Direct Support Inquiries

We operate a dedicated customer service and developer support desk. If you have questions about barcode compliance, format specifications, custom corporate implementations, or bug reports, email our team directly:

Primary Customer Service Desk
cs@off.curl.ly
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Response Time

All support emails received at cs@off.curl.ly are reviewed by technical staff. We respond to all legitimate technical and commercial inquiries promptly.

Security & Vulnerability Reports

Found a security defect or cryptographic flaw in our offline implementations? Email cs@off.curl.ly with [SECURITY] in the subject line for priority review.

CURL.LY Global Network

Learn more about our overarching software products and engineering standards at https://curl.ly.

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